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Terms of Service

Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing and using the HAND (Human Action For Need and Development) website and services, you accept and agree to be bound by the terms and provision of this agreement.

These Terms of Service apply to all visitors, users, and others who access or use our services. If you disagree with any part of these terms, then you may not access our services.


2. Description of Service

HAND provides an online platform that connects donors, volunteers, and communities to support humanitarian efforts worldwide. Our services include:

  • Online donation processing
  • Volunteer opportunity coordination
  • Project information and updates
  • Educational resources and content
  • Community engagement tools

3. User Accounts

To access certain features of our service, you may be required to create an account. You must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

We reserve the right to terminate accounts that violate these terms or engage in fraudulent activities.


4. Donations and Payments

All donations are processed through secure third-party payment processors. By making a donation, you agree that:

  • Donations are final and non-refundable (except as required by law)
  • You are authorized to use the payment method provided
  • You understand how your donation will be used
  • Tax receipts will be provided for qualified donations

We are committed to transparency in how donations are used to support our humanitarian programs.


5. Volunteer Participation

Volunteers participate at their own risk and agree to:

  • Follow all volunteer guidelines and codes of conduct
  • Complete required training and background checks
  • Maintain confidentiality of sensitive information
  • Represent HAND appropriately in all interactions

HAND reserves the right to remove volunteers who violate these terms or engage in inappropriate conduct.


6. Content and Intellectual Property

Our website contains content including text, images, videos, and logos that are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Create derivative works based on our content
  • Scrape or automate access to our website

User-generated content must not violate intellectual property rights or contain inappropriate material.


7. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws or regulations
  • Impersonating HAND staff or other organizations
  • Harassing, threatening, or abusing other users
  • Transmitting malware or engaging in hacking activities
  • Using our services for commercial purposes without permission
  • Submitting false or misleading information

8. Disclaimers and Limitations

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including:

  • Merchantability and fitness for a particular purpose
  • Accuracy, completeness, or timeliness of information
  • Security or freedom from harmful components
  • Continuous or uninterrupted service availability

Our liability is limited to the maximum extent permitted by law. We are not liable for indirect, incidental, or consequential damages.


9. Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any violation of these terms.

Upon termination, your right to use our services will cease immediately, but provisions regarding intellectual property, disclaimers, and limitations of liability will survive.


10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these terms will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].


11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.

Your continued use of our services after changes are posted constitutes acceptance of the modified terms.


12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: contact@handngo.org

Phone: +91 70367 77677

Address: Villa No : 178, Chitrapuri Row House Rd, Chitrapuri Colony, Hyderabad, Telangana 500104